AgentLabs · live demo

Demo Terms of Use, Waiver and Release

Effective 3 September 2026. Applies to the AgentLabs live demo line at /demo and any phone number that connects to it.

These terms are a binding agreement between you and AgentLabs ("AgentLabs", "we", "us"), operator of agentlabs.agency. By clicking "I agree", starting a call, or dialling the demo number, you accept them in full. If you do not agree, do not use the demo.

1. What the demo is

The demo is a non-production demonstration of an automated conversational assistant ("the Assistant"). It is provided for evaluation only. It is not a customer-service line, not an emergency service, not a way to place orders or book paid services, and nothing the Assistant says creates an offer, quote, contract, warranty or commitment by AgentLabs. Prices, timelines and capabilities mentioned are illustrative and subject to a written agreement. Any engagement with AgentLabs begins only with a separate signed agreement.

2. You are talking to software

The Assistant is an artificial-intelligence system. It can make mistakes, misunderstand you, state things that are inaccurate or out of date, and behave unpredictably. You must not rely on anything it says. Do not use the demo for legal, medical, financial, safety or other advice, and do not treat any statement as advice of any kind.

3. Recording and processing consent

Calls to the demo are recorded, transcribed, analysed and stored by AgentLabs and its service providers (including ElevenLabs, Inc. and the large-language-model and hosting providers they and we use) so that we can operate, evaluate and improve the demo and follow up with you. By using the demo you consent to this recording and processing on behalf of yourself and anyone else audible on the call, and you confirm that you have told any such person that the call is recorded. If you do not consent, hang up or do not start the call.

4. Acceptable use

You agree not to, and not to attempt to:

submit instructions intended to alter, override, jailbreak or extract the Assistant's configuration or prompts;
probe, scan, stress, flood or otherwise attack the demo or the systems behind it;
submit content that is unlawful, abusive, harassing, hateful, sexual, threatening or that infringes anyone's rights;
provide anyone else's personal data, payment details, credentials or confidential information;
record, scrape, resell, benchmark for competitive purposes, or reverse-engineer the demo;
use the demo if you are under 18, or on behalf of anyone under 18.

We may end any call, block any user and delete any content at our sole discretion, without notice.

5. Your information

You are responsible for anything you say or submit. Do not share information you would not want stored or read by a person at AgentLabs. Details you volunteer (name, business, phone, email, what you want fixed) may be used to contact you about AgentLabs services, as described in the Privacy Notice.

6. No warranty

THE DEMO IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AVAILABILITY OR THAT IT WILL BE ERROR-FREE OR SECURE. WE MAY CHANGE, SUSPEND OR WITHDRAW THE DEMO AT ANY TIME.

7. Assumption of risk, waiver and release

You use the demo entirely at your own risk. To the fullest extent permitted by law, you knowingly and voluntarily waive, release and discharge AgentLabs, its owners, members, employees, contractors, engineers and service providers (the "Released Parties") from any and all claims, demands, losses, liabilities and causes of action of any kind, whether known or unknown, arising out of or connected with your use of the demo, including claims based on the Assistant's statements, errors, omissions, tone, availability, security, the recording or processing of your call, or any reliance you place on the demo. You agree not to bring any such claim. If you are a California resident you waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE RELEASED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS, ARISING FROM THE DEMO, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. IF ANY LIABILITY IS FOUND DESPITE SECTION 7, THE RELEASED PARTIES' TOTAL AGGREGATE LIABILITY TO YOU IS LIMITED TO ONE US DOLLAR (US$1.00), REFLECTING THAT THE DEMO IS FREE. Some jurisdictions do not allow certain exclusions; in those places the exclusions apply to the maximum extent permitted.

9. Indemnity

You will defend, indemnify and hold harmless the Released Parties from any claim, loss or expense (including reasonable legal fees) arising from your breach of these terms, your content, or your violation of any law or third-party right, including recording-consent laws in your jurisdiction.

10. Disputes: arbitration and class-action waiver

Any dispute arising out of or relating to the demo or these terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Santa Clara County, California, or by video, before a single arbitrator. You and AgentLabs each waive the right to a jury trial and to participate in any class, collective or representative action. Either party may instead bring an individual claim in small-claims court. You may opt out of arbitration by emailing support.agentlabs@agentlabs.agency within 30 days of first using the demo.

11. Governing law and general

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. If any provision is unenforceable, the rest remains in effect and the provision is enforced to the maximum extent allowed. These terms, together with the Privacy Notice, are the entire agreement about the demo. We may update them by posting a new version; continued use after posting is acceptance. Questions: support.agentlabs@agentlabs.agency.